Fee Handling Options

Three ways to handle the platform fee

You decide who covers the RoxRace platform fee for each race. The examples below use a 500 SEK entry fee and the regular fee of 4% + 15 SEK = 35 SEK (during the 2% offer it's 25 SEK). Stripe's processing fee and any race tax are left out.

1. Organizer absorbs

You cover the fee entirely. Athletes pay the listed price with nothing added, and the fee is deducted from what you receive.

Example: Athlete pays 500 SEK. You receive 465 SEK.

2. Pass to athletes

The athlete pays the full fee on top of the registration price, as a separate Service fee line. It's shown in the order summary before they pay and on Stripe's checkout page, and the total includes it. You keep your full listed price.

Example: Athlete pays 500 SEK + 35 SEK service fee = 535 SEK. You receive 500 SEK.

3. Split 50/50

The athlete pays half the fee as a Service fee, and you cover the other half. If the fee doesn't split evenly, the athlete's half is rounded down — the athlete never pays more than half.

Example: Athlete pays 500 SEK + 17.50 SEK service fee = 517.50 SEK. You receive 482.50 SEK.

Good to know

• The fee is worked out on what the athlete pays for the registration itself — after any coupon or early bird price. Free registrations, including ones made free by a 100% coupon, have no fee and no service fee.
• If your race charges tax (see How Does Tax Configuration Work?), the Service fee line carries the same tax rate as the registration.
• The Service fee is part of what the athlete paid, so it's included in the amount you can refund — see Payments, Refunds & Receipts.
• With RoxRace collects, the amount collected includes the service fees athletes paid, and the full platform fee is then deducted from your payout — so the result is the same as in the examples above. See Requesting a Payout from RoxRace.

How to configure

Set the fee handling option per race under Race Management → Setup → Payment, in the Platform fee section. There the options are labelled Added on top, 50/50 Split and Absorbed by Organizer. The section's title shows your current fee, e.g. Platform fee (2% + 15.00 SEK).

New races start with your organization's default from Payments & fees, where the same options are called Pass to athlete, Split 50/50 and Absorb — see Organisation Payment Defaults. A race without a saved choice is treated as Absorb. You can change the setting on a race at any time; it applies to checkouts started after the change.

Platform fee VAT (Sweden)

The platform fee itself — separate from any race-ticket tax you charge athletes — is a taxable service under Swedish VAT law. To make sure it's billed correctly, tell RoxRace your VAT classification under Payments & fees → Platform-fee invoicing → Business type (Swedish business, Swedish consumer, EU business (outside Sweden) or Rest of world):

• Swedish business or Swedish consumer — no price change from what you pay today. The fee is now disclosed as a net amount plus VAT instead of one combined figure.
• EU business (reverse charge) or rest of world — 0% VAT applies, so the platform fee is reduced to the net-only amount. A real decrease. EU businesses also enter their EU VAT number.
• Not classified yet — you keep paying exactly what you do today until you classify your organization.

Once your organization is classified, you get an automatic monthly PDF invoice for the platform fees from that month — one per currency. It's emailed on the 1st and you can download it anytime under Platform invoices in the sidebar (Money section). The invoice shows the breakdown that matches your classification (itemized net + VAT, a single VAT-inclusive line, a reverse-charge notice with your EU VAT number, or an export-of-services notice). Organizations that haven't chosen a business type don't receive these invoices.

This is separate from race-ticket tax, which is what your athletes pay — see that guide if you need to charge VAT or sales tax on registrations themselves.