Docs & help.

Divisions & Pricing Create multiple divisions with individual pricing, capacity limits, team options, and free or paid entry. → Stages & Events Define your race format with stages (sections) and events (runs and stations), each scored for time, max reps, or max distance. → Registration Settings Control which athlete information fields are required during registration — for both public sign-ups and host-added athletes. → Rulebook & Terms Configure a rulebook, terms of participation, and a liability/refund policy — and require athletes to accept them before registering. → Organizer Contact Information Set your contact details and control which ones are visible on your public race page. → Media & Branding Set your race's accent color, tagline and hero look, upload a banner and up to 10 extra images, and turn on finisher photos. → Organisation Payment Defaults Set your preferred Stripe account, currency, payment mode, fee distribution and tax settings once at the organisation level — they are automatically applied every time you create a new race. → Organisation Members & Staff Invite staff to your organisation, assign roles, and manage who has access to your races. → Organization Branding Give your organization a logo, wordmark, cover image, accent color and social links, plus a public organizer page listing every one of your races. →

Heat Planning — Complete Guide Assign athletes to start waves before race day — generate heats by division and estimated time, drag athletes into place, reorder after late registrations or cancellations, shift times, and print schedules. → Athletes Choose Their Own Heat A second way to run start times: plan heats before registration opens, and let athletes pick their own from the ones mapped to their division — with a join-waitlist option and self-service heat changes. →

Team Races Run team-based competitions with configurable team sizes, member management, and team leaderboards. → Copying a Race Duplicate an existing race to use as a starting point — carry over divisions, stages, payment settings, and more with a single wizard. → Publishing & Public URLs Control what is publicly visible — publish your race, show the startlist and heats, enable the live dashboard, and share a private preview link. →

Registering an Athlete Manually Register athletes directly from the admin panel — useful for late sign-ups, on-site registrations, or athletes without internet access. → Bib Number Assignment Assign bib numbers to athletes individually or in bulk, with flexible ordering options. → Athlete Email List & Bulk Communication Access athlete email addresses and send bulk communications — payment links, contact info reminders, and confirmation emails — directly from the participant dashboard. → Volunteers Let people sign up to volunteer for your race with no account required, then organize them into stations — with a printable roster or PDF for race day. → Payments, Refunds & Receipts See what each athlete paid, open their Stripe receipt, send a payment link, and refund all or part of a payment — with or without removing the registration. →

Athlete Check-In Mark athletes as checked in on race day from a searchable, filterable list with undo support. → Live Timing & Results Capture finish times in real-time using the Start and Finish views, or enter one overall result per athlete manually. Leaderboards update instantly. →

Event Result Entry Enter per-station results for multi-event races in a grid view — times, reps, or distance, with automatic total calculation. → Leaderboard & Results Management View, filter, and group results. Manage DNS/DNF/DQ statuses, choose scoring mode, and print the leaderboard. → Public Race Pages & Live Dashboard Every race gets a public page with registration, results, and an optional live spectator dashboard. → Race Statistics & Time Distribution See how your HYROX Simulation race performed: finisher counts, fastest and average times, division breakdowns, and a time distribution chart. →

Athlete Profile Keep your personal details, emergency contact, and biometric info up to date — it pre-fills your registration forms automatically. → Your Race Statistics See your personal best, race history, improvement trend, and how you compare against the wider community — all in one place. → Payments & Receipts See every race payment you have made, open the receipt for any card payment, and what happens when an organizer refunds you. →

Pricing Overview RoxRace is free to set up. The only cost is 4% + 15 SEK per paid registration — 2% + 15 SEK until 31 March 2027. No hidden fees, no monthly charges. → Fee Handling Options Choose who pays the platform fee: absorb it yourself, pass it to athletes as a service fee, or split it 50/50. →

How Do Payouts Work? Payouts work differently depending on your payment collection method — direct via Stripe Connect, or manual bank transfer via RoxRace. → Requesting a Payout from RoxRace If RoxRace collects fees on your behalf, here's how to request a bank transfer after your race. → What Race Types Are Supported? RoxRace has templates for HYROX Simulation and the HYROX Conditioning Test, and supports OCR, running, swimrun, functional fitness and fully custom race formats. → Can I Run Free Events? Yes! Free divisions have no platform fee. Mix free and paid divisions in the same race. → How Does Tax Configuration Work? Configure tax type, rate, and whether tax is included or excluded from displayed prices. →

Stripe Connect Integration Connect your Stripe account to receive direct payments from athlete registrations. Setup takes about 5 minutes. →